Timesheets FAQs

Timesheet how-to's:

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      • URLs and Login Details: The URL for online timesheets and details on who sends the initial invite can be found in the "Timesheets" section.
      • Resetting Passwords and Resending Links: If a worker or TSA hasn't received their login link or needs a password reset, resend these through the timesheet management section.
      • Reopening or Correcting Timesheets: Dismissed timesheets can be reopened, and timesheets submitted to the wrong TSA can be reassigned through the timesheet settings.
      • Manual Approval Checks: For manual timesheet approvals, if it hasn't been uploaded, check if you or Sonovate need to handle this by reviewing the guidelines in the "Timesheets" section.
      • Client Submitting Timesheets/Expenses: Clients can submit timesheets and expenses on behalf of workers via their Sonovate account.
      • Viewing Timesheet Status: View all workers' timesheet statuses in the "Timesheets" overview section.
      • Billing Specific Workers: To hold timesheets and prevent them from being billed on specific days, use the timesheet control settings.

    For more detailed steps and visuals, visit the Sonovate Help Centre​ (Help Centre - Sonoplatform)​​ (Help Centre - Sonoplatform)​​ (Help Centre - Sonoplatform)​.