Query first response
1 hour
Query resolution
48 hours
Funding limit application UK debtor
24 hours response submitted in advance
Funding limit application international debtor
24 hours response submitted in advance
Payments from funding request GBP
If a funding request is submitted by 10 am Monday to Friday payment will be sent by COB the next day (confirmation of payment will arrive within 24 hours (1 working day)
Payments from funding request EUR/USD
If a funding request is submitted by 10 am Monday to Friday payment will be sent by COB the next day (confirmation of payment will arrive within 48 hours (2 working days)