When your agency creates your first assignment on their portal, you will receive an email inviting you to sign up and create an account for the worker portal (for all subsequent assignments, you will get an email asking you to log in)
Click on the link in the email, create a password and sign up
Once you are in, you will be prompted to accept our terms and conditions. If you do not accept these, you will not be able to proceed
The url for the worker portal is work.sonovate.com - it's worth saving this in your bookmarks
Finding your timesheet
On the Timesheets tab, you will find a list of all your timesheets, past and present. A new timesheet will appear each week
If you need to, you can search, sort and filter this list at the top, to find the timesheet you're looking for
You can also perform several actions from the list (which can also be performed from within the timesheet itself)
Copy last timesheet - this will copy the entries of the previous timesheet into your current one. Very handy if you work the same pattern every week (you can edit the entries after copying)
Submit - submit your timesheet for approval
Dismiss - use this when you didn't work that week and want to put it to the bottom of your list. You can only do this with open, empty timesheets
Download - if you need a pdf copy of your timesheet for any reason
Adding time and expenses
Navigate into the timesheet that you want to add time or expenses to
There are two ways to add entries
Copy the last timesheet
Manually add
Copy last timesheet
From the dropdown on the main button, select 'Copy previous timesheet'. This will copy over any entries that are on your previous timesheet, and save them to this one (this is particularly helpful if you work the same pattern each week). You will be able to edit the entries before submitting.
Manually add time
If you don't want to copy a previous timesheet, then click 'Add time' on any day
If you want to add time to multiple days in one go, select 'Multiple days' and select the days worked in the calendar
Select the rate that you worked, along with how much of it
Add an optional description and optional start, end and break times
Once you've saved it, you can edit or delete, up to the point of submitting
Manually add expenses
If you're allowed to claim expenses, you will see an expenses tab. Click on this to add expenses to the timesheet
Click 'Add expense'
Select the type of expense, add the net and tax as shown on the receipt/invoice
Add an optional description
Attach some evidence (an image or a pdf) for the receipt. This will be visible to your authoriser
Add your expense
You can add as many expenses as you need. As with your time, once you've saved your expense, you will be able to edit and delete it up to the point of submitting
Submitting your timesheet
When you have filled in your timesheet, you can submit it
Click the main 'Submit' button to get started
If you need to get the timesheet signed online, then select the first option and click 'Next'
If you have more than one authoriser, you can select them here. If you only have one, it will submit to them by default
Once submitted, your authoriser will receive an email asking them to sign your timesheet online
If you already have a signed timesheet (e.g. a manual timesheet, or from a third party system), then select the second option and click 'Next'
Attach the signed timesheet evidence that you have
Once submitted, your authoriser will not be notified, and will not be asked to sign your online timesheet
Editing your timesheet
If you spot an error after your timesheet has been submitted (but before it has been paid) you can click 'Reopen' to make a change
Please note, you will need to re-submit it, and get it re-approved before it can be paid
If your timesheet has been rejected by your authoriser for any reason, you will be notified by email, and will be able to make changes to the timesheet, before re-submitting
For any changes required after your timesheet has been paid, you will need to contact your agency
Downloading your timesheet
If at any point you need to download a pdf of your timesheet, you can do so from the menu on the main button
Frequently asked questions
I need to add a new timesheet authoriser
Please contact your agency. They will be able to do this for you
I need to add a new rate
Please contact your agency. They will be able to do this for you
I have dismissed my timesheet in error
Find the timesheet by searching or filtering the list
Click 'Reopen' to allow you to add entries and submit
